Regardless of industry, profession, vocation, location, or title, the one thing that they all have in common is people. At ON Point, we coach individual contributors to CEOs and create 9-month long, leadership development academies for technology, agriculture, and drilling companies and the issues, challenges, and greatest areas of growth and improvement always involve other people. It is a universal experience whether you are leading teams, on a team, working from home, or going into an office on a regular basis…your ability to build relationships and trust with other people will make or break your business.
According to Simon Sinek, “100% of employees are people. 100% of customers are people. 100% of investors are people. If you don’t understand people, then you don’t understand business.”
You don’t have to own or operate a “business” for this truth to apply to you. Executing your daily roles and responsibilities, delivering a project on time and under budget, and successfully advancing your career is running a business – and none of those things would be possible without being in the “people business.” Nothing gets done and success is not possible without the help, support, influence, participation, advice, expertise, connections, mentorship, sponsorship, advocacy, knowledge, resources, and encouragement of other people. You may be the most brilliant (insert profession here), but if you don’t have effective interpersonal skills then your “business” will struggle. People have always been, and will always be, the secret to any success.
Follow the ON Point Action Plan to help run your business like a “PEOPLE-S” business.
7 Ways to Run a Successful People Business
P – Personalize – each person you interact with is a unique individual & you should adjust your style & approach accordingly
E – Empathize – empathy & the ability to put yourself in someone else’s shoes is a critical skill today; remember that every story has a backstory & context
O – Optimistic – positive energy, attitude & affect are contagious, attractive & makes other people want to be around you for a long time
P – Present – one of the greatest gifts you can give is being fully present, engaged, attentive, focused, dialed in & actively listening to someone else
L – Learn – surround yourself with excellence, the best & brightest so you can continuously learn, grow, develop, share ideas & ask questions
E – Elevate – lift up the people around you, celebrate their successes & contributions, express gratitude & appreciation & shine a bright light on their value
S – Sincerity – people can spot a fake a mile away; be true, authentic & genuine with your interpersonal relationships at every step & at every level
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